The golden rule “treat others as you wish to be treated” applies in business.

How do you want to be treated by clients, prospects, network connections, acquaintances, vendors, contractors, and people you hire?

However you want to be treated by them, dish out the same.

I’m sad to say that I’m writing this post because my husband pointed out a recent moment when I wasn’t applying the golden rule in business.

A new brunch restaurant had opened on our street and this weekend my in-laws were in town, so all four of us went. I really didn’t like to food, and it was over priced. It was really trendy. They had the names of the dishes and then a string of hashtags to tell you what was in the food, so I got all judgy about it. For example, the avocado toast would have said something like #avocados #bread #balsamic #pomegranate #delish.

Well after breakfast we were putting on our jackets and I jokingly said out loud #notdelish.

Max was in the washroom and came out and told me he heard me from in there, so the restaurant staff definitely heard me. Then he reminded me that the restaurant is new and it could have been crushing to hear that – plus it was only my opinion which was subjective so it doesn’t necessarily make it true. He said, “It’s so new, they probably need encouragement and not people being rude about their menu.”

Max’s comments hit me like a ton of bricks.

Do onto others as you wish for them to do unto you.

It’s so simple.

I can’t really complain if people criticize my own business if I’m criticizing others’ businesses.

Here are some other questions to examine your use of the golden rule in your business:

If you receive an email, do you respond in a timely manner or do you just completely ignore it if you’re not 100% interested?

When you hire someone to help you with publicity, or do your Facebook ads, or some other part of your business, do you allow them to do their job or do you tell them how to do it?

When you meet someone new, do you follow-up with them and thank them?

When you aren’t able to reach a deadline, do you promptly email and communicate it and give them the next earliest time, or do you delay telling them until it becomes inconvenient for them?

Do you show up on time for meetings, even if they’re online, thus respecting the other parties time?

Are you accountable to your word, or do you flake out?

I suggest you examine your behaviours and interactions with others every day. Years ago I was poor with prompt communication. Then I would complain when others also didn’t promptly communicate with me. Then realized that it’s really hypocritical to complain about something that I myself do. That’s when I started practising prompt communication.

Whenever I’m met with a business behaviour that I don’t like from another, instead of complain about it, I prefer to look at myself. Am I also behaving this way towards others in my own business? If I am, I change it!



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